2 Replies Latest reply on Oct 21, 2015 11:59 AM by maria__

    Need to Reload Flash Player in Win10

    margaretm86081175 Level 1

      Flash Player was accidently deleted from win10. How can I just reload? I have been in a mad circle of pages in adobe, trying to find out how to JUST d/load. I have followed all the steps over and over. Doing the add ons, it says:

      Name:                   Shockwave Flash Object

      Publisher:              Microsoft Windows Third Party Application Component

      Type:                   ActiveX Control

      Architecture:           32-bit and 64-bit


      File date:              Friday, October 2, 2015, 10:36 AM

      Date last accessed:     Today, October 19, 2015, 6 minutes ago

      Class ID:               {D27CDB6E-AE6D-11CF-96B8-444553540000}

      Use count:              0

      Block count:            644

      File:                   Flash.ocx

      Folder:                 C:\Windows\System32\Macromed\Flash


      I did the "safety" Active X Filtering (clicked it).

      But I still find I have NO Adobe Flash Player installed.

      What's next? I'm just a computer illiterate granny in search of help. Thank you.


        • 1. Re: Need to Reload Flash Player in Win10
          Carm01 Level 4

          Try going to windows update

          Simply type 'Windows update settings' that in the search bar and see if it will install that way.


          I am not sure how or why you deleted it as it is integrated in WIndows


          Hope that helps

          Best Regards

          • 2. Re: Need to Reload Flash Player in Win10
            maria__ Adobe Employee

            Hi margaretm86081175,


            Since Microsoft embeds Flash Player in Internet Explorer (and Edge) they consider it to be a protected file system file.  Unfortunately, Microsoft doesn't provide a standalone installer to re-install Flash Player for IE (and Edge) on Windows 8 and above.  You can try one of the following options to repair the deleted Flash Player from your system:


            • Run System File Checker to repair files/permissions: https://support.microsoft.com/en-us/kb/929833
            • Find a previous Flash Player Update for IE/Edge KB article and run the installer.  See Microsoft Security Advisory 2755801 for links to KB articles for previous version of Flash Player updates for IE/Edge which contain links to download the updates.
              • You may need to do this several times until you find one that works, that is if you find one that works.


            If these options do not fix the problem, please contact Microsoft customer support or their community forums.