also say this: After Effects can’t continue: unexpected failure during application startup. Please help!
Please provide the below information :
1. Operating System.
2. Graphic Card.
5. Third Party Plugins Installed (If Any).
OS X El Capital
Processor 2.8GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphic Intel HD Graphics 3000 384 MB
Try these steps below :
1. Close all the running Adobe apps from Activity Monitor.
2. Go to '~/Library/Preferences and rename 'Adobe' folder to 'Old.Adobe'.
3. Go to Documents and rename 'Adobe' folder to 'Old.Adobe'
Try launching after this and check if it works.
You only have 4 Gigs of memory? You're lucky to be running AE at all. Think 16 GB MINIMUM. Here's how you clear the preferences -- Ctrl+Alt+Shift (Win) or Command+Option+; (Mac) while starting the program. See if it helps.