Hello, we have a client looking to switch to EchoSign with their Salesforce installation. To test the configuration for them I am trying to install EchoSign into my SF developer environment. Following the quick start guide, I've got it installed and signed up for a trial Document Cloud / eSign Services account, however when I go to the "eSign Services Admin" tab in SF, it takes me to "Step 1: Set up Document Cloud as Trusted Network" which always fails with the error "Ooops EchoSign OAuth Error: access_denied : Your product edition does not support account scopes".
I can't recommend a product that I can't even test for the client. Any ideas?
I've now solved this issue with the help of Adobe support.