What you describe (No Disk error) is a well known issue for Premiere Elements 13/13.1. The Adobe solution is to delete or disable the file named OldFilm.AEX.
For Windows 7, 8, 8.1, or 10 64 bit, the path to the file is
Local Disk C
Adobe Premiere Elements 13
and in the NewBlue Folder is the OldFilm.AEX Folder that you delete or disable by renaming it from OldFilm.AEX to OldFilm.AEXOLD.
Please let us know if that worked for you.
I found the folder exactly where you said it would be and renamed it. However, the problem is still as it was. After doing the rename, do I need to restart my computer? I didn't do that yet.
Thanks for your response.
Thanks for the reply.
That deletion or disabling of the OldFilm.AEX is the 99.999% fix for the Premiere Elements 13/13.1 No Disk error.
Consequently...please try again
1. If you used disable OldFilm.AEXOLD before, try delete of the OldFilm.AEX.
2. Good idea to restart the computer after the deleting or disabling of the file, just in case.
We will be watching for your results.
Thanks for the follow up.