which version of PSE and on which OS are you using? please specify the error code if any.
mine is premiere elements 12...and now its getting worse, last night the editor & organize menu can be opened..now when i click my adobe short cut the menu wont open and it saying ..validating serial number, it will take few minutes..
i cant even open the menu now...
Premiere Elements 12 on what computer operating system? Had you updated 12 to 12.1 yet using an opened project's Help Menu/Update?
To the problem....
Did your computer have any updates from last night until the onset of the problem? Were there any changes in the computer clock? Are you having problems with any other program on the computer? Any messages including License this Program?
1. Please look at the problem with and without the antivirus and firewalls disabled.
2. Try to rename the SLCache Folder and SLStore Folder as described in the following
3. Can you do a System Restore to as close as possible to before the problem started?
Let us start here and then decide what next based on the details in your reply. The answers should be in the details.
No changes in any programs except Premiere & Photoshop 12, no messages bout license either.
But its all fix now, i did what you told me to do.
Thanks very much for the help...now i can edit my vids and pics.
Wonderful news "...now I can edit my vids and pics". Great job.
Was there one key to the success or was it a composite of the suggestions?
Thanks for the follow up. Appreciated. Please do not hesitate to ask if any questions or need clarification on your Premiere Elements workflows.