3 Replies Latest reply on Nov 3, 2015 1:23 PM by IsakTen

    I click the Sign button in the Certify Document window with my digital cert and nothing happens.  Document not signed, no error message and the Certify Document window stays up.

    CSL2014

      I am trying to sign Certify a PDF file using a Microsoft AD PKI certificate distributed by group policy. When I click the Certify button nothing happens.  Not even an error message.  I am using Adobe Acrobat X Pro. 

       

      The certificate I created is SHA1 RSA and has these intended usage rights: Sign Transaction, Encrypt keys, Microsoft Encrypting File System, Email Protection, and Client Authentication.  I have it configured under usage options to “Use for signing”.

       

      As far as I can tell, the certificate is valid.  The dates are correct, and the revocation states it’s valid.

       

      How can I troubleshoot this problem some more?  It’s pretty difficult when the application doesn’t give an error.  So far, every forum article I have read has been unanswered.

      I am using Windows 7 Enterprise SP 1 and Adobe Acrobat X 10.1.14

       

      Is there a test I can do with my digital certificate to verify that is not the issue?

       

      Thanks,