I upgraded to Windows 10 and now Lightroom says not responding. I don't even want to try Photoshop. I tried the AMD plugins but that is not fixing it. I need step by step instructions if possible. Windows is no help and they just keep charging me to try to fix it. I am in a panic.
You need to turn off the Graphics Processor from the Lightroom Preferences in order to fix the crash, since you are unable to open Lightroom at all then try the following steps.
Open Control Panel
Click on Device Manager
Under the Display Adapter you will see the Graphics Processor you have in your machine
Right Click on it and Disable it.
Once Done, try Open the Lightroom
If its Open, Go to edit menu
Click on Preferences
Go to Performance tab
Uncheck the Graphics Processor from there.
Restart the Lightroom
Once done, go back to the device manager and enable the Graphics processor from there.
Let us know if that helps.