4 Replies Latest reply on Dec 7, 2015 11:56 AM by Navdeep.91

    After effects keeps crashing during RAM preview


      Both my machine at work and my machine at home constantly keep force quitting when I try to RAM preview. My home machine is Windows 8.1 32gb ddr4 ram, i7-5820, ssd with backup/storage drives too, EVGA GTX 970 4GB, 850w power supply. Then, my work machine is just a "engineering level". I think 20gb of ram, i7, integrated video, windows 7. Each machine has had identical issues, so I highly doubt it's a hardware thing. So, it has to be After Effects, or the video. I've got 11GB of footage linked into the project tile all 1080p 29.97 fps from my T3i. I'm at a loss. Calling the "help" line is pointless. It took them 4 days to call me back last time there was an issue.