I upgraded from Lightroom 5.7.1 to Lightroom 6 (standalone desktop version on a Mac running OS X 10.9.5). I purchased LR 6 so I could read RAW files from a new camera. For this I need LR 6.2.1
When I installed LR6, it installed version 6.0. When I tried to update it to the latest version using Help —> Update within Lightroom, it launched the Adobe Updater which said that all apps are up to date, which is not true. I then installed the Creative Cloud app, and did the same Help --> Update and it then launched Creative Cloud which also didn't update.
When I downloaded the manual patches, whether I downloaded 6.1, or 6.2 or 6.2.1, it would not update and gave me an error message:
Update is not applicable. Error Code: U44M2P28
Even though I bought it just this weekend, Adobe wouldn't talk to me on the phone or chat (phone person: "We don't handle standalone versions" and chat guy: "we only deal with installations, not updates after it has been installed.") This is very poor service by Adobe.
Click on Lightroom 6 at the link below and then try each update in order.
If you still get problems try creating a new user account with admin privileges. Then try the updtaes from that new account. If the update works from there that will update the software for all users and you can then switch back to your regular account.
Thanks for this! After I realized I'd renamed my file Lightroom 6.app instead of the default Lightroom.app, I changed it back and then starting with the sequence you described worked. But even when I was at 6.2, it would not use the automatic updater to update to 6.2.1, and acted as if it thought my version was up to date. Is there any way to correct/reset this (including doing a complete reinstall)? It would be a pain to have to do this manually and not miss a single update.
Anyway thanks for the help!