1 Reply Latest reply on Oct 21, 2015 2:46 PM by A.T. Romano

    i accidently ordered a french upgrade for my elements bundle

    sheilahoyt

      Hi - I just completed an upgrade order for my elements 13 programs - everything is in French - how can this be fixed.

        • 1. Re: i accidently ordered a french upgrade for my elements bundle
          A.T. Romano Level 7

          sheilahoyt

           

          From whom did you purchase Photoshop Elements Premiere Elements bundle and are you referring to ordering Photoshop Elements 14 and Premiere Elements 14?

           

          Have you installed the programs yet? At installation, you should be able to set the language and country? What language do you want, English or something else?

           

          Did you get purchased serial number for each of Photoshop Elements 14 and Premiere Elements 14?

           

          If that does not work, the ultimate source is online Adobe Orders who can help you sort out the ordering details.

          Contact Customer Care

           

          Please consider and supply more information.

           

          Thank you.

           

          ATR