I'm not sure what the support tech was advising you, but if you want to copy the downloaded templates, etc., from one computer to another, first install the program on the second computer using the installation disc or program download and then copy all of these folders and files from one computer to the other:
Thank you for that information, you would have thought the support tech
would have known but alas Adobe support isn't what it once was I'm afraid.
It may be sometime before I can implement your advice as I'm away from home
but if it works I'll let you know.
If you have done the Content Download from within 14 for each of the Content Download categories, it is the Online Folder that you have been pointed to that you want to transfer to a USB Flash Drive. Typically I use 6 GB or 8 GB capacity one. I have written about this as far back as version 11.
But, do you have any plans for transferring the Elements Organizer 14 catalog from one computer to the next? If so, the following Adobe document (that you cited) may be of interest
I have not had the opportunity to road test it to date. But, this document is not the way to what you want to do.
There is also an opportunity to "convert" an Elements Organizer catalog from an earlier version into the later version on a computer.
Caution as the Elements Organizer Slideshow Format changes as you go to versions 13/13.1 and 14.
This works perfectly, thank you very much!!!
Thanks for the follow up with the great news of success. Well done.
Please do not hesitate to ask questions or ask for clarification about your projects in general and the content in particular.
Best wishes moving forward with your Premiere Elements projects.