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Thanks for your quick reply! I just reproduced her issue with my Captive 3.0. You are totally right!!
Thanks for reminding me. I remember my another coworker has red screen issue and I found the suggestion is not use Full Motion mode. I checked his recording today and found it is recorded in Full Motion mode. I am wondering when to use Full Motion mode? Since I didn't see any benefit of it. It has no capability to edit the video as traditional screen capture.
Quite Frankly I think Full Motion mode was added in order to compete with products such as Camtasia Studio.
Even in slide-by-slide recording mode you have a possibility of entering Full Motion capture by using any clicks and drags.
* Dragging a Window from one place to another
* Selecting across some text
* Dragging the thumb or "elevator" of a scroll bar
Captivate will then co-mingle these brief bits of full motion with the slide-by-slide.
As you have said, it's not very flexible. What if you need to edit some sensitive information out? Perhaps a client account number? Stupid simple in slide-by-slide and next to impossible in Full Motion.
Thank you, Rick! I am glad that we chose Captivate. I found that this software is very easy to use. I did lots of video edits after the video is done. Thanks again! You have a good day!