2 Replies Latest reply on Oct 22, 2015 12:38 PM by Szalam

    appcrash

    skyea99842240

      Can't open after effects cc 2015 and I can only find solutions for photoshop and so on.

       

      Help?

        • 1. Re: appcrash
          skyea99842240 Level 1

          Problem signature:

            Problem Event Name: APPCRASH

            Application Name: AfterFX.exe

            Application Version: 13.5.1.48

            Application Timestamp: 55adf822

            Fault Module Name: MSVCR120.dll

            Fault Module Version: 12.0.21005.1

            Fault Module Timestamp: 524f83ff

            Exception Code: c000001d

            Exception Offset: 000000000008ca90

            OS Version: 6.1.7600.2.0.0.768.3

            Locale ID: 1033

            Additional Information 1: f911

            Additional Information 2: f9117f2c8a52791eb11044aaa5172d0e

            Additional Information 3: 4cf1

            Additional Information 4: 4cf1f666ee18a19b219f845b0dba8216

           

           

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            C:\Windows\system32\en-US\erofflps.txt

           

           

          This is the message I'm getting

          • 2. Re: appcrash
            Szalam Adobe Community Professional & MVP

            What version of Windows are you running?

            Try uninstalling and reinstalling AE CC 2015?

            Has any version of AE worked on that system?