1 Reply Latest reply on Oct 26, 2015 12:45 AM by Test Screen Name

    Passwords Don't Match


      I am working with a document created by someone else.  I am trying to create an electronic signature.  I start the process, but I only get as far as entering my password.  It keeps telling my "Passwords don't match."  I have no idea what it is supposed to match to.  Please help.

        • 1. Re: Passwords Don't Match
          Test Screen Name Most Valuable Participant

          Look at the window where you type your password. Does it look cut off at the bottom? I wonder if the second place to type password is off screen.


          If so, what is your screen resolution in pixels (let us know if you need help answering this, and what version of Mac or Windows)?