1 Reply Latest reply on Oct 24, 2015 9:51 PM by Akash Sharma

    I cannot get Lightroom to load.

    jcjic

      I have followed the suggestion of renaming cache and store, now getting the error code 16 with instructions to uninstall and reinstall. Which I have done several times already.

        • 1. Re: I cannot get Lightroom to load.
          Akash Sharma Adobe Employee

          Hi jcjic

           

          The error 16 means Lightroom cannot access the Folders Slcache and Slstore.

          This normally happens if you do not have Read/Write Permissions for Adobe Folders.

          Renaming them might not fix the problem

          You need to provide Full R/w Permissions to Adobe Folder

          Mention your Operating system and Lightroom version so that we can assist you better

           

          Regards

          ~Akash