1-2 din’t work.
I try 3. ( If still not resolved, then uninstall & reinstall Creative Cloud Desktop Application.)
with this result
Do I really have to do an uninstall of all my adobe apps before I can do that?
When I open an Adobe application, I get the following message :
When I try to connect to that link, I get :The problem is getting worse !
1 person found this helpful
No. You need not uninstall all your apps.
Please try the host file fix (Step #3) as in the document: Solutions to sign-in, activation, and connection errors with Creative Cloud and Creative Suite applications
I'll try it next weekend.
Do let us know the outcome.
I Removed the OOBE folder
Mac OS: /Users/<user folder>/Library/Application Support/Adobe/OOBE
I Deleted the whole Adobe Application Manager folder (HD/Applications/Utilities/Adobe Application Manager) I put it in the trash (Empty trash) But A lot of folders weren’t deleted so after a restart I was able to empty the trash
Only then I was able to uninstall Creative cloud (HD/Applications/Adobe Creative Cloud/Uninstall Adobe Creative Cloud). To be sure I did another restart.
Then I downloaded The Adobe Application Manager and the Creative cloud installer
I Launched the Adobe Application Manager,than the Creative cloud installer
Than I activated Creative cloud And immediately he begin to synchronise the files !
Hoera! The end of my problems! Every thing works.
Great! Glad that the issue is fixed for you.