1 Reply Latest reply on Nov 21, 2015 2:43 PM by abhissha

    Salesforce-Echosgin Application Login Failing

    kirank70895669

      Hello Team,

      We have a client looking to switch to EchoSign with their Salesforce installation for Fax integration requirement. To test the configuration for this requirement, I am trying to install EchoSign into my Developer Salesforce account (Dev Production Box) and created Adobe trial account (30 Day Free Trial Account) - I have successfully installed EchoSign application in Salesforce (via Appexcahnge) and trying to access Adobe application via eSign Services Admin" tab in Salesforce, it takes me to "Step 1: Set up Document Cloud as Trusted Network" which always fails with the error "Ooops EchoSign OAuth Error: access_denied : Your product edition does not support account scopes".


      Please help me in setup account and access adobe via Salesforce - I want to test how Echosign works in Salesforce


      Thanks,

      Kiran