13 Replies Latest reply on Oct 28, 2015 7:44 AM by A.T. Romano

    Slideshow sound is jerky, not fluid.

    kylef63747144

      I recently upgraded to Premiere Elements 14.  Just completed a photo slideshow and, on previewing the project, found the sound to be quite jerky, not fluid.

        • 1. Re: Slideshow sound is jerky, not fluid.
          A.T. Romano Level 7

          kylef

           

          What computer operating system?

           

          Was the slideshow created solely in the Premiere Elements 14 Editor?

           

          Were you viewing and listening to the rendered or unrendered Timeline?

           

          How many photos and what pixel dimensions for the photos?

           

          What is your intended export for this Timeline? If you did a mini test run for the export, is the audio still not fluid in the playback of the export?

           

          Please consider, supply more details, and then we will decide the troubleshooting strategy.

           

          Thank you.

           

          ATR

          • 2. Re: Slideshow sound is jerky, not fluid.
            Steve Grisetti Adobe Community Professional

            Also, is your audio MP3 or WAV?

             

            MP3 files can sometimes cause the program to bog down. That's why I always recommend using only WAV audio (even on a Mac) in my books.

            • 3. Re: Slideshow sound is jerky, not fluid.
              kylef63747144 Level 1

              Thanks for getting back to me on this.... much appreciated.

               

              1. Operating System is Windows 10

              2. Created solely in the Premiere Elements Editor.

              3. Am new to this software and don't understand your question relative to

              rendered or unrendered timeline.  I created the slideshow by clicking on

              create slideshow and imported pictures through media. Chose music and,

              after ensuring photos were in the order I wanted, I clicked on the preview

              button.  That's when I found the slideshow playback was "jerky".

              4. There are approximately 80 slides.  The pictures were taken by an 18

              megapixel Canon camera.  I did nothing to alter the size and, for that

              matter, I'm not sure how to do it.

              5. I simply previewed the slideshow, and assumed that this is what the

              ultimate product would be.  I intend to download the finished version to a

              DVD and give it as a gift to a relative.

               

              Please advise if there is anything further you require.

               

              Thanks again,

               

              Kyle

               

              On Mon, Oct 26, 2015 at 6:18 AM, A.T. Romano <forums_noreply@adobe.com>

              • 4. Re: Slideshow sound is jerky, not fluid.
                kylef63747144 Level 1

                Audio is what was automatically applied to the slideshow by the software...

                 

                On Mon, Oct 26, 2015 at 6:47 AM, Steve Grisetti <forums_noreply@adobe.com>

                • 5. Re: Slideshow sound is jerky, not fluid.
                  A.T. Romano Level 7

                  Kyle

                   

                  Thanks for the reply with more information about your Premiere Elements 14 workflow.

                   

                  Right now, I would like you to look at the Timeline and the area above the Timeline content. Do you see an orange line there? If you do, please do one of the following to do Timeline rendering (approach to get the best possible preview of the Timeline content playback in the Edit area monitor). Is the playback better after the Timeline rendering?

                   

                  80 photos from a 18 MP Canon camera could be stressing out the workflow depending on the level of your computer resources.

                  At this point, I am not pointing to any .mp3 vs .wav involvement. Even the Elements Organizer 14 Slideshow feature uses .mp3 audio choices.

                   

                  You say that you are working solely in the Premiere Elements 14 Editor. I am still trying to pin point were you are when you wrote

                  I created the slideshow by clicking on create slideshow and imported pictures through media.

                  Where is this :"create slideshow" that you click on...

                  a. you get your photos into Project Assets, select them all at the same time, right click the selection, and select Create Slideshow

                  or

                  b. something else?

                   

                  Please consider and then we can plan troubleshooting strategy as indicated.

                   

                  Thank you.

                   

                  ATR

                  • 6. Re: Slideshow sound is jerky, not fluid.
                    kylef63747144 Level 1

                    Hi,

                    Am on my way to an appointment so don't have much time right now.  Will

                    look at the rendering issue when I return home.  As far as your second

                    question, I hit the create button on the upper right corner of the screen

                    and scrolled down to slideshow.  I created the show after doing that.

                     

                    Hope this helps.

                     

                    Kyle

                     

                    On Mon, Oct 26, 2015 at 7:12 AM, A.T. Romano <forums_noreply@adobe.com>

                    • 7. Re: Slideshow sound is jerky, not fluid.
                      A.T. Romano Level 7

                      kylef

                       

                      I did not see your post 4, until I posted 5.

                       

                      In post 4, you wrote

                      Audio is what was automatically applied to the slideshow by the software...

                      Premiere Elements 14 comes with Editor and Elements Organizer. In the Elements Organizer Create/Slideshow you can build a slideshow. You designate one of five choices of theme. That comes with built in choices of .mp3 music (you can also browse for your own music on the hard drive). Those .mp3 work fine.

                       

                      If you are solely in the Premiere Elements 14 Editor and use Create header, the choices are Video Story and Instant Movie. But, no Create Slideshow button.

                       

                      Could you clarify? Thanks.

                       

                      ATR

                      • 8. Re: Slideshow sound is jerky, not fluid.
                        A.T. Romano Level 7

                        Kyle

                         

                        I think that I might be out of sync with your posts and mine. Just saw your 6. The following is for when your schedule permits further discussion.

                         

                        I suspect that you are in the Elements Organizer 14 Slideshow feature rather than in the Premiere Elements 14 Editor. See the following

                        Premiere Elements 14 Editor and its Create Header which has only Video Story and Instant Movie under it.

                         

                        Elements Organizer 14 Create Header which does include a Slideshow choice. As mentioned, here you will find 5 themes to select from and built in music. Is this where you are?

                        14eo.JPG

                         

                        You output from this Elements Organizer 14 Slideshow builder is going to be either a 720p or 1080p file (AVCHD.mp4) saved to the computer hard drive and/or Elements Organizer. You can get that AVCHD.mp4 into Premiere Elements Editor project for the burn to DVD-VIDEO Widescreen on DVD

                        a. Right click Elements Organizer thumbnail and select Edit with Premiere Elements

                        or

                        b. Import the AVCHD.mp4 from the hard drive into the Premiere Elements Editor, using the Premiere Elements Editor's Add Media/Files and Folders.

                         

                        Important: You are not going to find a "Render" option in the Elements Organizer 14 Slideshow Builder.

                         

                        As you schedule permits, we will sort through the above to get to the end product that you seek.

                         

                        To be continued....please do not hesitate to ask for clarification on any of the above.

                         

                        ATR

                        • 9. Re: Slideshow sound is jerky, not fluid.
                          kylef63747144 Level 1

                          Thanks again for your help...  When I upgraded to Premiere Elements 14, I

                          was under the impression that the upgrade included the upgraded Premiere

                          Elements 14 Editor.  On opening Premiere Elements 14 one of the options

                          that I see on the bottom left of the screen is "Organizer".  This is what I

                          clicked on that gave me the multiple options under the "Create" button, the

                          last of which is the "slideshow" option..

                           

                          On Mon, Oct 26, 2015 at 7:33 AM, A.T. Romano <forums_noreply@adobe.com>

                          • 10. Re: Slideshow sound is jerky, not fluid.
                            kylef63747144 Level 1

                            This is going to sounds like a stupid question, but can you tell me where

                            to find the "thumbnails"?

                            • 11. Re: Slideshow sound is jerky, not fluid.
                              A.T. Romano Level 7

                              Kyle

                               

                              The thumbnails are the representations of files that you import into the Elements Organizer 14 "browser" - have Media selected in the headers that run across the top of the Elements Organizer 14 browser workspace - eLive Media People Places and Events. You import the files (your photos and videos) into the Elements Organizer browser using File Menu/Get Photos and Videos/from......

                               

                              An overview of the Elements Organizer Slideshow of Elements Organizer 13/13.1 and 14 is found in the following link

                              Elements Organizer Help | Create slideshows

                               

                              Now that you have identified the workspace that you are in we can go deeper into the audio issue.

                              In the Slideshow Builder, you can use Adobe .mp3 files that come with the feature or use your own music that you have saved to your computer hard drive.

                              Is the audio quality in preview better if you use your own music?

                               

                              The only way out of the Elements Organizer Slideshow Builder is export to 720p or 1080p file saved to hard drive or an export to Facebook. What do you want to do with the export?

                               

                              If you do a mini test run to get an 1080p file for your slideshow, does that export playback OK with audio and video in spite of the fact that the sound does not sound right to you in the Slideshow Builder preview?

                               

                              ATR

                              • 12. Re: Slideshow sound is jerky, not fluid.
                                kylef63747144 Level 1

                                The first chance that I had to get back to the slideshow was late

                                yesterday.  I decided to play the preview and to my surprise, the slideshow

                                played perfectly.  Other than running "CCleaner and it's "Registry"

                                cleaner, I did nothing.

                                 

                                I have since learned that when I upgraded to Premiere Elements 14 and not

                                Photoshop Elements 14, I was actually using the older version of

                                "Organizer".  Do you know if there is a special price offered by Adobe to

                                upgrade to Photoshop Elements 14 given I have upgraded to Premiere Elements

                                14?

                                 

                                Kyle

                                 

                                On Tue, Oct 27, 2015 at 7:14 AM, A.T. Romano <forums_noreply@adobe.com>

                                • 13. Re: Slideshow sound is jerky, not fluid.
                                  A.T. Romano Level 7

                                  Kyle

                                   

                                  Photoshop Elements and Premiere Elements are standalone products, each coming with an Elements Organizer.

                                   

                                  If you purchased and have on your computer Photoshop Elements 13 and Premiere Elements 14, you should have

                                  Photoshop Elements 13

                                  Elements Organizer 13

                                  Premiere Elements 14

                                  Elements Organizer 14

                                   

                                  What version of the Elements Organizer did you find that you were actually using - 13 or 14?

                                  If 13 and you want 14...then explore opening Premiere Elements 14 and accessing the Elements Organizer 14 using the Premiere Elements  14 Editor Organizer Tab at the bottom of the workspace.

                                   

                                  Aside note: When you have Photoshop Elements 14 and Premiere Elements 14 (each coming with Elements Organizer 14) on the same computer, they share the same Elements Organizer 14. Depending on your intents, I am wondering if you really need Photoshop Elements 14. However, the 14 combo typically has useful integration perks where as a combo of 13 - 14 would not.

                                   

                                  Typically there is a reduced price (which uses the pricing only term of upgrade) if you can show proof of purchase for an earlier Elements product and meet the Adobe eligible requirements. However, if you purchased Premiere Elements 14 within the last 30 days, you might want to talk to Adobe Orders about returning that and purchasing the Photoshop Elements 14/Premiere Elements 14 combo which is less expensive that if you purchased each product separately. At the same time, you can talk to Adobe about your eligibility for the discounted price.

                                   

                                  Please consider. If you need clarification on the above, please do not hesitate to ask.

                                   

                                  Thanks.

                                   

                                  ATR

                                   

                                  Add On....great news about the slideshow performance...great job.