24 Replies Latest reply on Nov 1, 2015 5:57 PM by Shane R.

    When transferring a video from folders to premiere elements 11, the sound is very stuttered and unclear? But when the video plays in the folder on my main screen the sound is fine

    Shane R.

      I am using a Mac computer and have recently installed Premiere Elements 11. When I click add media to transfer videos from a folder on my main screen to elements, the video transfers to elements, but when I play the video in elements the sound is very unclear and almost like a beeping noise. When I play the same video on my main screen it works fine. I've tried restarting my computer and reinstalling Adobe Premiere Elements 11. Any advice would be greatly appreciated.

       

      Thanks, Shane