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Update is always free.
If you have CC subscription either Full or Photography Upgrading is free.
If you are planning for Upgrading Standalone Lightroom like from version 5 to Version 6 . You need to purchase Upgrade.
Launch Lightroom app , click on Help menu and select Updates option . [ Free ]
You may also download and install updates manually :
Lightroom 6.2.1 / CC 2015.2.1 is the latest available update for Lightroom 6 :
If anyone is still seeing this, could someone please respond to the other half of the problem, which is that Chat is NOT working?? As of December 15th, the same thing is true for me.
I have deducted out of my bank account each month 21.71 for Adobe creative cloud apps. I cannot use my Illustrator that I ma paying for, it says that I need to upgrade my subscription this should not be because it is included as I was informed by the associate that helped me. I am a student in a Graphic design course I am not going to pay extra for creative cloud in which was already combined in my account that I am paying for, Please address this as soon as possible other wise I will be cancelling my subscription and using the computer at the school. Why should I have these apps and pay for them if I cannot use all the programs. thank you.