One of my computers crashed and I had to get a new one. Disk was fried. I had Photoshop Elements 13 and Lightroom installed on the old computer plus a laptop. I've now downloaded from my Adobe account & reinstalled software on the new desktop computer. However, it now says I've exceeded the # of computers I'm licensed for. The old one is dead-dead. Help!
Contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Serial number and activation chat support (non-CC)
Thx. I contacted via chat and they solved it. Thanks for the f/u