2 Replies Latest reply on Aug 4, 2016 10:51 PM by sanyamt

    I take a error code 11.

    yeong yeonl3578510 Level 1

      인디자인오류.JPGI have indesignCC.

      yesterday I have a error. error code is 11. what can i do ? I really need this program ASAP

        • 1. Re: I take a error code 11.
          Steve Werner Adobe Community Professional & MVP

          You need to tell us what version of InDesign, what operating system, and exactly what was happening when you saw the error.

          • 2. Re: I take a error code 11.
            sanyamt Adobe Employee

            Hi,

            Please follow the step to clear preference and cache

            • InDesign Preference:

            Windows XP: C:\Documents and Settings\<USER>\Application Data\Adobe\InDesign\<Version #>\<language>\  (Note: Prior to version 6 [CS4] the language folder is not used).

            Windows Vista or Windows 7: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>\ (Note: Prior to version 6 [CS4] the language folder is not used).

            Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>/<Language>

             

             

            • InDesign Cache:

            Windows XP: C:\Documents and Settings\<USER>\Local Settings\Application Data\Adobe\InDesign\<Version #>\<Language>\Caches\ (Note: Prior to version 6 [CS4] the language folder is not used).

            Windows Vista or Windows 7: C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version #>\<Language>\Caches\  (Note: Prior to version 6 [CS4] the language folder is not used).

            Macintosh: Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/ (Note: Prior to version 6 [CS4] the language folder is not used).

             

             

            Regards,

            Sanyam Talwar