1 Reply Latest reply on Oct 27, 2015 7:50 PM by A.T. Romano

    When I try to sign in to Premiere 10  the program hangs and I can go no further

    fredricc3957

      Why does the Adobe ID & password not let me into my Premiere 10?  I put the ID and PW in and the program stalls.

        • 1. Re: When I try to sign in to Premiere 10  the program hangs and I can go no further
          A.T. Romano Level 7

          fredricc

           

          We are going to need more details on this.

           

          There is no more Sign In for Premiere Elements 10 and earlier. There has not been for a long time - since photoshop.com was discontinued.

          You install the program, and, when you open it, you continue into the workspaces, ignoring any nag message about photoshop.com that no longer exists in 10 and earlier.

           

          What computer operating system are you using, and what video card/graphics card is that computer using? That is another important matter with regard to Premiere Elements 10.

           

          Please consider, give details, and then we can decide what needs to be done for you to move forward in your Premiere Elements 10 projects.

           

          Thank you.

           

          ATR