8 Replies Latest reply on Oct 27, 2015 6:53 PM by Mohit Goyal

    lightroom won't open NEW to  creative cloud

    jwallerneedshelp Level 1

      i just signed up for LR and PS the other day.  i have been using PS (a little) and  have not noticed a problem.  but tonight i tried to open LR and it will not open at all.  gives me an error message.  it reads  "Cannot create the required folder: /Users/jwaller767/Library/Application Support/Adobe/Lightroom/Develop Presets."   an internal error has occured. 

       

      what can i do to fix this?  thank you