1 Reply Latest reply on Oct 29, 2015 12:47 AM by Nanaky

    Deauthorize Digital Editions

    gibson.lindsay627

      Hi,

      I need to deauthorize an old account from digital editions, so that I am able to authorize a new one to use library books. The problem is, this account is my old college email that I no longer have access to and I do not know the password to deauthorize because it is something I set up a decade ago! Please help. This is also on a Mac. I have tried uninstalling and reinstalling, resetting my Nook. I don't know what else to do, short of buying a new computer!

        • 1. Re: Deauthorize Digital Editions
          Nanaky Level 5

          Try this:
          1. Open Adobe Digital Editions.

          2. Press Command+Shift+D to deauthorize Adobe Digital Editions.

          3. Select Erase Authorization and click OK.
          4. Try to authorize the Program which your new Adobe ID.

           

          Should the first way not work:

          1. Quit Adobe Digital Editions.

          2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion.

          3. Open Adobe Digital Editions and reauthorize.