4 Replies Latest reply on Nov 1, 2015 10:28 AM by Del Z

    I was browsing the site to investigate which package to buy.  The system guided me to download Creative Cloud plus free 1 month trial.  I have not been able to complete a download, and now the subscription fees are being debited from my bank account.  I f

    elskeh74856276

      I was browsing the site to investigate which package to buy.  The system guided me to download Creative Cloud plus free 1 month trial.  I have not been able to complete a download, and now the subscription fees are being debited from my bank account.  I feel this is close to fraud, as there is no method of contacting the company to reverse the process, or to enquire about non-service deliver, when payment is automatically taken off my credit card.  This is not appropriate business practice for a large and reputable company such as adobe.