0 Replies Latest reply on Oct 30, 2015 9:45 AM by heatherrickus

    Adobe Creative Cloud Update Issues

    heatherrickus

      I have a user that has creative cloud CS6 and we are trying to update her to CC 2105 however we are unable to.  When she logs into her creative cloud she doesn't see the update buttons.  We have tried to uninstall the desktop app and reinstall the most current app which is successful, but it still won't update or even show the update button.

       

      Has anyone else had issues with this?  I know there have been other forums that are having update issues but none like I am having.  We have other users with Creative Cloud and they were able to update with no issues.

       

      Heather