0 Replies Latest reply on Nov 25, 2006 12:40 PM by Dave_Harper

    connection and publishing problems

      I have a client that I have designed a website for and administered their Contribute connection to allow for site updates. The editing through Contribute has gone smoothly until recently, my client receives the following error that appears in a red window saying, "unable to connect to the server or the server is not accepting connections. contact administrator."

      I have removed the connection, and created a new connection for my user, and I have instructed them to uninstall their Contribute and reinstall it. They have done so, but the problem persists. The result is that pages are becoming corrupted after the error window appears - some of the content is striped out of the page.

      The Contribute version that my client is using is currently ver. 4, previously they were using ver. 3.1

      Please help.
      many thanks,