1 Reply Latest reply on Oct 31, 2015 7:46 AM by Nanaky



      I just bought a book and installed the ADE.

      I opened the book and authorise the file without an Adobe ID.

      Then i find that it cannot be used to other devices if i don't tie it to an ID.

      Therefore, i searched Adobe website and it teaches me to erase the ADE  authorisation "command+option+D" so that i will be able to re-authorise the file.

      But it comes out that i can't open the file any more with message "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER".

      My OS is Mac so some methods mention on the other post cannot be applied to my case. I have looked and tried and everything you can ever imagine to fix it, but I still get the same error.


      Please help