1 Reply Latest reply on Nov 2, 2015 3:11 AM by Beverley Gray

    Paid for adobe stock subscription but have received no downloads available and can't remove stock from my subscription.

    HBCompass

      How do I get a refund for the month I paid for and how do I remove stock from my account?

       

      I added the Stock subscription in September and was able to use the 10 photos. I was billed for October but no new downloads ever became available. The few images I did use that month, I had to pay $2.99 each for.

       

      The manage plan link shown on all of the posts for managing plans does not appear on my account page. I'm only given an option to cancel my account entirely which I don't want to do as I use Creative Cloud.