1 Reply Latest reply on Nov 1, 2015 10:18 AM by A.T. Romano

    I've purchaced Adobe elements and Adobe Photoshop Elements.

    joem57192410 Level 1

      I want to be able to work offline but the program says it want's me to be signed in at all times?

       

      Adobe has my money, what's the problem?

        • 1. Re: I've purchaced Adobe elements and Adobe Photoshop Elements.
          A.T. Romano Level 7

          joem

           

          How long ago did you install the programs for the first time? And, are these requested Sign Ins popping up in Premiere Elements 14 as well as Photoshop Elements 14?

           

          Is could be that you are using certain features which require one time first use activation when you are offline. If that is the case, give yourself a little bit more time online to get everything activated. Just a reminder, you will need to be online for certain Online Services.

           

          Please give more detail on the exact wording of the messages and what they are asking of you...Licensing this product or Continue Try or other.

           

          Thanks.

           

          ATR

           

          Add On....if you are within 30 days of purchase from Adobe, you can request return/refund. If you purchased elsewhere, then you are governed by the return/refund policy of the seller.

          Return, cancel, or exchange an Adobe order