I have Lightroom 3 and a Canon 7D. I've always been able to import my photos into Lightroom from my camera with no problem. However, after updating to the El Capitan operating system on my Mac, I can't get Lightroom to recognize my camera. I've checked for updates, but it says my software is up to date. Any ideas of how to resolve?
My camera doesn't show up as a device when connected to my computer. This has never been a problem prior to upgrading to the new operating system.
Would you please try connecting your camera to a different slot or try to directly using the camera card to import images.