4 Replies Latest reply on May 9, 2017 4:59 AM by Nanaky

    Old e-mail address as authorization that can't be changed

    suus5

      I've seen some more people with this issue but no solutions...

      The situation is: Our Mac had a new harddrive installed last september due to issues, I copied back my account details from a Time Machine backup, (no programs). Today I installed Adobe digital editions but it’s somehow authorized to an much older version of my Adobe ID, using an old e-mail address I no longer use and don’t have access to or have a password for (it’s deleted), so de-authorizing is also not an option.

      Also I can’t add a new authorization so I can’t access my e-reader which is authorized with my current e-mail address.

      How can I remove this older authorization version of my ID?