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I timed the Record start-up, and it's actually 33 seconds until the red buttons appear. But when I try to record a new slide after completing one recording session, it takes just exactly 2 minutes to get the red buttons back. This is versus almost instantaneous recording in Version 3
I did the procedure, and everything seemed to go well, but sadly there is no change. Captivate is very slow to record, and there are some other problems with recording.
Sorry but I'm gonna have to use my favorite F expletive! Frapdoodle!
Well, about the only other thing I can think of to suggest is to try deleting the Captivate_v40.dat file. On my XP box it is found in this location:
?:\Documents and Settings\??\Application Data\Adobe\Adobe Captivate
?=Installed drive letter
??=Your logged in user name
If you close Captivate, then rename or delete this file and restart Captivate a fresh one will be created. Please give this a try and see if it helps.
Frapdoodle indeed! Thanks for your commiseration. I tried deleting the .dat file based on another post, and that did not help. I'm wondering if I should uninstall and reinstall from the disc (I originally installed by downloading the trial, then plugged in the serial number when I paid).
Hi Ralph. I feel your pain. The EXACT same thing is happening to me but with a licensed copy (not the trial version). I installed Captivate 4 on Wed (yes, April Fools Day) and each time I start it for the first time on a day it takes over 30 seconds to load. If I then close it and reopen it, it is fast to open. I have done the installation fixes for XP and you're right, it doesn't fix this problem. I'd like help with this problem, too.
eNerd--sorry to hear you're having the same or similar problem, even though misery loves company. Mine is more related to how long it takes to start recording, along with some other recording issues, and it doesn't help if I close and reopen, but it's possible we could be having similar root cause.
I'm wondering if dual monitor setup, or some video issue, could be a factor.