1 Reply Latest reply on Nov 3, 2015 11:36 AM by BobLevine

    InDesign keeps crashing on start up!

    scottiemac5

      Here is the error....

       

      Process:               Adobe InDesign CC 2015 [980]

      Path:                  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

      Identifier:            com.adobe.InDesign

      Version:               11.1.0.122 (11100)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe InDesign CC 2015 [980]

      User ID:               501

       

       

      Date/Time:             2015-11-03 11:01:57.142 -0800

      OS Version:            Mac OS X 10.11.1 (15B42)

      Report Version:        11

      Anonymous UUID:        F915134B-DD89-55C4-A532-B637F4519AD9

       

       

      Sleep/Wake UUID:       A43E4BAE-FA94-4924-8F2D-41D22D60A764

       

       

      Time Awake Since Boot: 2500 seconds

      Time Since Wake:       510 seconds

       

       

      System Integrity Protection: enabled

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000040

      Exception Note:        EXC_CORPSE_NOTIFY

       

       

      VM Regions Near 0x40:

      -->

          __TEXT                 000000010dee1000-000000010dee6000 [   20K] r-x/rwx SM=COW  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

       

       

      Global Trace Buffer (reverse chronological seconds):

      6.309840     CFNetwork                 0x00007fff8cd7a163 TCP Conn 0x7ff74a0c79b0 SSL Handshake DONE

      6.484672     CFNetwork                 0x00007fff8cd7a03f TCP Conn 0x7ff74a0c79b0 starting SSL negotiation

      6.484808     CFNetwork                 0x00007fff8cd78a0f TCP Conn 0x7ff74a0c79b0 complete. fd: 63, err: 0

      6.484910     CFNetwork                 0x00007fff8ce071ad TCP Conn 0x7ff74a0c79b0 event 1. err: 0

      6.629825     CFNetwork                 0x00007fff8cd77cdf TCP Conn 0x7ff74a0c79b0 started

      14.974170    CFNetwork                 0x00007fff8cd7a163 TCP Conn 0x7ff740c8b320 SSL Handshake DONE

      15.012543    CFNetwork                 0x00007fff8cd7a163 TCP Conn 0x7ff740f45ee0 SSL Handshake DONE

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.adobe.InDesign.Text Panel 0x000000011c1d1d77 0x11c1ae000 + 146807

      1   com.adobe.InDesign.Text Panel 0x000000011c1e05e7 0x11c1ae000 + 206311

      2   com.adobe.InDesign.AppFramework 0x000000011d72a37d 0x11d6c3000 + 422781

      3   com.adobe.InDesign.AppFramework 0x000000011d729e23 0x11d6c3000 + 421411

      4   com.adobe.InDesign.Application UI 0x000000011da70613 0x11d92a000 + 1336851

      5   com.apple.AppKit               0x00007fff9b3ddd9a -[NSApplication run] + 796

      6   com.adobe.exo.framework       0x000000011094e3b8 exo::app::OS_AppBase::RunEventLoop() + 56

      7   com.adobe.InDesign.AppFramework 0x000000011d811463 0x11d6c3000 + 1369187

      8   com.adobe.InDesign.AppFramework 0x000000011d81032c 0x11d6c3000 + 1364780

      9   com.adobe.InDesign             0x000000010dee268d main + 285

      10  libdyld.dylib                 0x00007fffa0de95ad start + 1

       

       

      [snipped by moderator]