0 Replies Latest reply on Nov 3, 2015 2:47 PM by bernie glasner

    can't uninstall premiere elements 11

    bernie glasner Level 1

      tried to uninstall premiere elements 11 on a windows 10 professional 64 bit laptop, the uninstall processed but it still shows in the control panel and I can not delete the folder in program files (x86) it says it is in use by another program. When I click on it in the control panel to uninstall windows comes back with it is not installed on the laptop. Somewhere along the uninstall process it must have failed but never produced an error. The software was originally installed on a windows 7 professional 64 bit. Any ideas would be appreciated.