1 Reply Latest reply on Nov 3, 2015 2:47 PM by Peter Spier

    indesign CC doesn't start anymore

    jonathant60691479

      since this noon when indesign doesn't start anymore.

      - system reboot ==> no change

      - indesfgn unstalled, re-installed == no change still error

      - when checking eventvwr i see following message

       

      Faulting application name: InDesign.exe, version: 11.1.0.122, time stamp: 0x55bf8487

      Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff

      Exception code: 0xc0000409

      Fault offset: 0x0000000000074a30

      Faulting process id: 0x1a8c

      Faulting application start time: 0x01d11686a2734692

      Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe

      Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll

      Report Id: e59bd1cf-8279-11e5-bf0c-681729c1daad

      Faulting package full name:

      Faulting package-relative application ID:

       

      any idea what to do?