5 Replies Latest reply on Nov 3, 2015 8:19 PM by mchou25

    Have LR 5.6.1. can't read .arw (Sony Raw), tried updating but installer won't work


      Title basically shows my problems, but to make it clear...I have Lightroom 5.6.1. on my computer right now (win7 64-bit) and I just discovered that my Sony A6000's Raw Format (.ARW) cannot be read. Lightroom then prompts me to update my client. I go to Adobe and download installer, but when i let it load I get this message "a problem occurred while extracting the archive. Please try again download the photoshop lightroom 5.7.1. installer again" I have tried download this multiple time and tried on multiple computers, but they all say the same thing! Can anyone help me with my problem? Would help a lot thanks!