1 Reply Latest reply on Nov 4, 2015 2:34 AM by sarsaxen

    When I import pictures they are compleetly black.

    ericg61163104

      When I import pictures they are compleetly black.

        • 1. Re: When I import pictures they are compleetly black.
          sarsaxen Adobe Employee (Admin)

          Hi ericg,

           

          If you are using the latest version of Lightroom that is Lightroom 6.2.1 or Lightroom CC 2015.2.1 then please follow the below steps:

           

          1. Turn off Apply auto tone adjustments under Lightroom preferences
          2. Restart Lightroom and then import images again.

           

          For existing images select all the images then Go to Photo > Develop Setting > click on  Reset.

           

          Please let us know if you are using any other version of Lightroom.

           

          Regards

          Sarika