Why won't ADE 4.5 open in Windows 10?

[Koi_Guy]

When I click on the desktop icon, I get a busy cursor for a few seconds, but no ADE window appears.  I've checked Task Manager and no ADE application is active.  I've uninstalled and re-installed ADE several times and get the same result.  I have an ASUS Transformer CHI T100 computer with the Windows 10 operating system.  Before I upgraded from Win 8 to 10, I was able to open ADE and activate it.  So that may be why I get no error windows.  Other than the busy cursor, nothing at all happens when I try to launch ADE.

Any ideas?  I use ADE primarily to transfer ebooks from my computer to my Nook reader.

DWill

[Nanaky]

Try this: right click on the Icon of Digital Edtion and choose start as Admin.

[Koi_Guy]

Thanks, but that didn't work.  I get a dialog asking if I want to allow this program to make changes to my PC.  I click "Yes", but nothing happens after that.  I'm wondering if some other app is preventing ADE from starting?  I have tried disabling Norton (as supplied by Comcast).  That didn't help.

Dave W

[Nanaky · Accepted solution]

If this not work, try to create a new local user admin and start Digital Edition with this Create a local user account in Windows 10 - Windows Help -

[Koi_Guy]

This reply did answer my question. Thanks for the help.  However, I still have a problem with Windows 10 and ADE.  If anyone can help with the rest of the problem, I'd be forever grateful.  By creating another account, I was able to open ADE and download my ebook from the library.  I then transferred it to my Nook ereader.  However, when I attempted to open the book on the reader, I got an error message stating, "This book has been returned.  Loan not on record."  I am able to download the book to a Windows 7 notebook and transfer it to my Nook from it.  It then opens fine and I can read the book.  I've been tearing my hair out trying to figure this one out.  I suspect it is a compatibility issue between ADE and Windows 10.  Anyone have any thoughts on this?  Thanks.  Should I start a new thread to continue this discussion?

Dave W

[Nanaky]

That is very strange. Can you the eBook new hire in your Library?

[Koi_Guy]

I don't understand your question. Please Clarify. I can read the book

directly in ADE, but I cannot read it in my Nook reader after I transfer it.

[Nanaky]

Sorry then have you unserstand wrong. You get the error that is return when try to read in your reader?

[Koi_Guy]

Yes, after a successful transfer of my book from ADE to the nook, I get

the "This book has been returned" error when I open the book and I

cannot read it. If I follow the same procedure with my old Windows 7

notebook, everything works fine and I can read my book. At this point, I

don't know whether to get help from Microsoft, ASUS, or Adobe. I have

so many issues since I upgraded my ASUS transformer tablet to Windows 10

that I really regret having upgraded from Windows 8.1. I had none of

these problems before upgrading.

[Nanaky]

Its a eBook of a Library?

[Koi_Guy]

Yes, I borrow most of my ebooks from the Boston Public Library which is

served by Overdrive.

[Nanaky]

Then try to return the eBook and borrow new the eBook from the Library.

[Koi_Guy]

Your suggestion is difficult. The books that I borrow have many, many

holds (several hundred) on them. If I return the book, I'd have to wait

months before I can borrow it again. Also, keep in mind that every book

that I borrow has this same problem. So how would re-borrowing the book

be any different than borrowing a new book? Just now, I have another

book waiting for me that I've had on hold for over a month. If I recall

correctly, purchased books will download and transfer okay. It is only

borrowed books that won't transfer properly to my reader. I'll try

asking the library for help again. They will forward my problem to

Overdrive for them to solve. I still think that it is a compatibility

issue between ADE and Windows 10. Some character in the file header

must be interpreted by my Nook as the book having been returned. Since

earlier versions of Windows don't have this problem, ADE (Windows 10

only) must be modifying the book file header in a way the Nook

interprets as the book having been returned.

Thanks for your help.

Dave W

[Nanaky]

Good Luck.