I am a TCS user, which comes with Captivate. I have been
using FM and RoboHelp for sometime now... and now we want to start
using Captivate. When I go to launch Captivate off my start menu, I
am unable to do so- I get this error: "This Product is already
installed as a component of Adobe Technical Suite Installer. If you
want to install it as an individual product please remove it from
Suite." My only choice is OK, so I choose that. Then it tries to
configure Captivate with the little installer ICON, the message
re-appears, I click OK, and the whole thing does this about 3 times
until it closes.
I am able to launch Captivate out of FrameMaker- but again,
when I try to save a project, start a new one, etc. I get the same
error message and same cycle. I need some help please! Everything
else in TCS seems to be working correctly...