1 Reply Latest reply on Nov 4, 2015 7:06 PM by A.T. Romano

    Tech Help for Mac

    dallytaylor9

      Hey, so I have had Photoshop Elements for about 4 years on my mac, and today when I tried to open up a file from last week, it said that the Licensing for the product had stopped working, that I should try restarting, and then contact customer service with the error cod 150:30.  I have tried restarting and just continue to receive the same message.  I need the file asap, so please help!!  Thanks!

        • 1. Re: Tech Help for Mac
          A.T. Romano Level 7

          dailytaylor9

           

          If your program is Photoshop Elements, you have posted in the wrong forum. Some how your thread got posted in the Adobe Premiere Elements Forum (video editing). Please re-post your thread in the Adobe Photoshop Elements Forum to take advantage of the specialized expertise there.

           

          Be aware the these forums are essentially user to user forums.

           

          For your convenience, the link to the Adobe Photoshop Elements Forum is

          Photoshop Elements

           

          As you prepare to re-post your thread, please be sure to give details starting with the Photoshop Elements Mac version.

          The following Adobe documents may be of interest

          Error "Licensing has stopped working" | Mac OS

          http://www.adobe.com/support/contact/licensing.html

           

          ATR

           

          Add On....I put the links in for Windows and have now given you the Mac version for the Adobe document links.