This is a strange one. The videos created by camtasia, which
worked for our last release, now start running, but do not display
upon clicking. The video author has changed some file names for us,
but that didn't affect the ones that work vs those that don't.
Here's the sequence: the camtasia program provides an htm, a
swf, an xml, and a controller file. Sometimes also a gif, not
always. The gif or lack has never seemed to make a difference. The
htm file is imported into the html section of RH; the others are
brought into the baggage file. The htm is dragged onto the words
"show me" in the various topics.
Normally, the user clicks "show me" and the video begins. Now
what happens is that the empty frame appears, and only after you do
a mouse rollover and click does the video display start. However,
it's obvious that the video has already started, just is not being
displayed until you click the empty display area.
When you roll the mouse over the video and pause, do you see
a nifty little yellow "tooltip" type gizmo pop up that advises to
click or press the spacebar to "activate" the control?
My guess is that this is what is going on. This is a result
of a recent court ruling that stated Microsoft must change the way
controls such as these are handled. So you can thank whoever
decided to sue Microsoft on that one.
There are ways around it. Typically you wrap things in