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i need info about downgrading the robohelp 2015 12 to version 11 can anybody help me please
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I have moved your post to the RoboHelp HMTL forum. Neither RoboHelp 11 or RoboHelp 2015 ship with RoboHelp for Word so I am not sure why you posted in the RoboHelp for Word forum.
Take a look at Willam van Weelden's site. I believe he has the information you need there. http://www.wvanweelden.eu
See www.grainge.org for RoboHelp and Authoring tips
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Here is the direct link: https://www.wvanweelden.eu/articles/downgrade-robohelp-project
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I managed to downgrade from Robohelp office 2015 to version 11 via Customer care, it took about 20 minutes to chat, after that I got new serial number