Clear your browser memory cache and then reload your browser. If you are using Chrome, you may have to disable any browser plugins.
I have this issue too and find it unacceptable. I'm running MacOS 10.11.1 - Chrome and Firefox. Safari does not seem to have this issue. I really hope Adobe is trying to fix it.
I have this same issue almost every week. Every image I try to save to my library says "Licenses for this image are no longer available.". Its getting annoying. Clearing the cache has not helped.
Also I’m getting this error ever so often today and having to restart Firefox to get back into the site:
400 Bad Request
Request Header Or Cookie Too Large
I’ve had this issue before as well. All the bugs are getting to be an issue and really slowing down productivity. I'm using Firefox on OS X El Capitan.
1 person found this helpful
Hey Paper Patina,
Apologies for the in-convenience caused.
Can you please review and follow the enclosed link to see if it helps?
Please let us know.
Are you still seeing this issue? We've made some changes that may have resolved this for some users. Let us know.
It seems that there was a technical glitch which has been fixed.
It should be working fine for everyone now.