I purchased Lightroom in good faith. I uploaded photo's in October 2015. I found them on Lightroom. The next time I accessed Light room the pictures disappeared. I asked for technical support and received an answer with a computer link. The link and all have disappeared from my computer email system. I do not have the time due to the press of my professional life to spend more time than I have already. I want to be contacted by a human being at 330-495-0695 or I will be forced to cancel my subscription and ask for my money to be returned. My name is Stanley A. Greenwald. Please provide more cooperation or credit my fee back to my American Express Account
It seems as though you’re frustrated; however, you are posting on a public forum that has non-Adobe people as the primary respondents. It’s probably best to contact Adobe directly, where Chat is usually the best method. If someone from Adobe does contact you it would likely be via private message on Adobe’s website that you’d get a notification of via the e-mail registered to your account.
Since you’ve posted your name and phone number on a public forum, it may be that you’ll get a call from someone claiming to be Adobe but they most likely won’t be, and will ask for you to Skype with them and share your desktop and use that to install malware on your computer, so be careful.
If you want to repeat what you’re original issue was, here, maybe someone can help you through it, but Adobe doesn’t offer free support for Lightroom beyond purchase, installation and licensing. How to use LR or troubleshooting some issue with it on your computer are more what these forums are for.