5 Replies Latest reply on Apr 24, 2017 2:45 PM by francois6546

    ADE 4.5 on Windows 10 no longer starts up but crashes with Unhandled Exception


      Adobe Digital Edition was working and now it's not.


      I've removed and re-installed but it fails to start-up and the Windows 10 Event Log

      shows the event details below.  How do I resolve this issue?,


      Log Name:      Application

      Source:        Application Error

      Date:          11/8/2015 10:24:09 AM

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      PilgrimsPromise


      Faulting application name: DigitalEditions.exe, version:, time stamp: 0x5604fcbb

      Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a

      Exception code: 0xe0434352

      Fault offset: 0x000b3e28

      Faulting process id: 0x1840

      Faulting application start time: 0x01d11a41e5091759

      Faulting application path: C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.5\DigitalEditions.exe

      Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll

      Report Id: b9594742-e5f7-4819-a12a-7f52377f2c24

      Faulting package full name:

      Faulting package-relative application ID:

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>




          <TimeCreated SystemTime="2015-11-08T16:24:09.000000000Z" />




          <Security />













          <Data>C:\Program Files (x86)\Adobe\Adobe Digital Editions 4.5\DigitalEditions.exe</Data>