2 Replies Latest reply on Nov 8, 2015 10:18 PM by tomart93

    camera raw update for canon 6d on cs6 error

    tomart93

      I recently got the canon 6d, and noticed that I cant open my raw files in photoshop cs6. reading many of these discussions, I saw that going to "help, updates" should let you update to camera raw 7.3 but when I try,I cant click on help as it's greyed out. I tried to do it on bridge as well as it was suggested and it failed saying "The update server is not responding. The server might be offline temporarily, or the internet or firewall settings may be incorrect."

      I got this computer from a friend and it already had photoshop on it so I didn't get it myself and don't know much about it

      any help is appreciated, sorry for my bad English, hope it's understandable