3 Replies Latest reply on Nov 10, 2015 11:14 PM by Nanaky

    I would like to delete my Adobe ID so that I can create a new one.  Reason: getting an error message when I try to download an ebook to my Kobo Touch.

    steveb7160435

      My local library changed the method for downloading ebooks to ADE.  I installed ADE and in the first box to create an ID was a drop down list of licensee sources.  The library failed to say that I had to select "Overdrive". I left the box blank.  Now, when I try to download an ebook, I get an error message which seems to indicate that I do not have a licence to download that book.  I have uninstalled ADE and will install latest version 4.? and create a new ID but would prefer to delete the old ID first.  I also have a problem, I believe, with deauthorising my desktop PC.  Am I better to use my laptop for the new install?


      Many thanks for any help/suggestions.