3 Replies Latest reply on Nov 9, 2015 1:54 PM by Peter Spier

    Indesign hangs/freezes on start up when ever I try and open a document or start a new one. Deleting the SING files doesn't work. Please help!


      I am working on the latest InDesign CC 2015 version and it hangs/freezes on start up whenever I try and open a document or start a new one. It only does this when I when I try working from home instead of the office, so I believe it to be a network issue? I tried deleting the SING files mentioned in the thread from https://helpx.adobe.com/indesign/kb/hang-freeze-open-create-file.html.

      I don't have any issues with Illustrator or Photoshop. I can't find my Indesign preference folder to try deleting those. It's not with the other Adobe app folders. I have  tried uninstalling and reinstalling Indesign several times. Please help!